ICSA has developed this unique workflow framework derived from our core values that ensures a systematic approach from enquiry to service delivery that ideates, plans, and executes the optimal solutions to delight the customer.
Comprehensive
Enquiry
Understaing
your Business & its
Requirements
In Depth Study
of the Data
Determination
of the Service
Delivery Process
SINGLE WINDOW
CONSOLE FOR
COORDINATION &
EXECUTION
Establish Basic
Cost & Resource
Requirements
Customer
Discussion &
Selecting the
Optimal
Solution
Establish Business
Option & Offer
to Customer
Identify Internal
Synergies & Cost
Rationalization